Tailoring / Boutique

For a tailoring shop, a boutique or a designer studio. A customer is measured, an order is taken for a date, the garment is cut and stitched, tried on, and handed over. Readymade and cloth sell over the same counter.

Best forTailoring and alteration shop, boutique, designer studio
Pick at setupTailoring / Stitching, or Boutique / Designer Wear (also sells readymade with MRP, brand and barcode)
LoginsPick a seat for each person: Counter / Order Taker, Master Tailor / Cutter, Shop Manager, Owner
AppsSKS Market (or SKS Tailoring) on the counter; a phone for the cutting room
Switch on as you growMeasurements, Delivery Promise, Trial / Fitting, Complaints

Set up before your first order

Do these once, in this order. The owner does all of them.

  1. Pick what the shop runs Tools > Settings > Orders: Measurements, Delivery Promise and Trial / Fitting. An alteration-only shop can leave Measurements off. Each switch can be turned on later without losing anything.
  2. Set up your garments under Garments & Measurements on the Setup menu. Shirt, Trouser, Blouse and Kurta come with their usual measurement sheets; edit their fields or add your own garments.
  3. Build your price list under Stitching, Cloth & Readymade on the Setup menu: stitching and alteration charges, cloth by the metre, readymade pieces.
  4. Add your tailors under Setup > People > Tailors & Staff, filed under their role (Master Tailor, Cutter, Embroiderer, Finisher, Counter / Order Taker, Shop Manager), so piece-rate work can be paid to them.
  5. Give each person a login and pick their seat (see Who signs in).
  6. Run one test order end to end: a new customer, their measurements, an order with a trial and delivery date, each step on the board, then the bill. Cancel the test order afterwards; it stays on the books as cancelled.

How the work flows

An order climbs one step at a time, forward only. Each step says who usually does it and what prints.

Take the order

New Order: the customer, what is being stitched, the trial date and the promised date, and any advance. Mark it urgent if it is. Hand the customer their order slip.

CounterStitching Order

Measure

Take the measurements now, or use the profile already on file. A re-measure keeps the old set, so “he has put on weight since March” can still be checked.

CounterTailor

Cut and stitch

Open the order and press Mark Cut, then Mark Stitching. At the cut, the measurements are frozen onto this order, so a later re-measure never changes what this garment was made to.

Tailor

Trial

Trials Due is the call sheet: who is coming in to try something on, soonest first. After the fitting, Mark Trial Done with the alterations noted.

TailorCounter

Ready and bill

Mark Ready puts the garment on the collection list. From Ready onwards, Raise Bill on the order bills it at the counter, so the bill stays tied to the order and the advance is taken off.

TailorCounterBill

Deliver

Mark Delivered hands the garment over and stamps the date. This is the number the shop is judged on, so it is its own switch. A customer who walks in to collect is found with Customer Walk-In.

Counter

Pay the karigars and read the week

Piece-rate work given out is recorded against the order as a wage. Karigar Workload and Delivery Performance show who is loaded and how the promises held.

OwnerManager

The whole journey on one page:

flowchart TD
    A[New Order
customer · what · trial date · promised date] --> B[(Booked)] B --> C[Measured
taken now, or the profile we already hold] C --> D[Cut
measurements frozen onto this order] D --> E[Stitching] E --> F[Trial Done
alterations known] F --> G[(Ready
waiting to be collected)] G --> H[Delivered
the date is stamped here] B --> X[Cancelled
stays on the books]
One rung at a time and forward only. The states are physical — a garment that has been cut cannot become uncut — and the ladder is what makes “how long does a shirt actually take” answerable.

Who signs in

Give every person their own login; never share the owner's. Adding a user in a tailoring shop asks what the person does first. That choice decides the screen they open on, their phone’s bottom bar, which menus they see and the switches they start with. Any switch can be changed afterwards; re-picking the seat a login already has does not reset its switches.

  1. Open the user form Tools > Settings > Users > Add User.
  2. Pick the seat in Does and link their staff record in Contact. A staff record filed as Master Tailor, Cutter, Embroiderer or Finisher suggests the tailor seat; Counter / Order Taker, Salesman or Cashier the counter; Shop Manager the manager.
  3. Set the login: user name and password (or their email address on a cloud business).
  4. Review the switches the seat ticked on the Orders & Measurements card under May do, add or remove any, and save. The person gets the change at their next sign-in.

Counter / Order Taker

Books the order and takes the measurements, collects the advance, sells over the counter and hands the garment over.

Opens on
Order Board
Phone bar
Orders · Customers · Counter
Starts with
Take & Edit Orders, Take Measurements, Deliver Orders, Payment Entry, Add Contact
Not given
Advance Orders (moving work along the board is the floor’s), View Revenue, Reports

Master Tailor / Cutter

Works the order board: cutting, stitching and trials. Takes no money.

Opens on
Order Board
Phone bar
Orders · Trials · Measurements
Starts with
Take Measurements, Advance Orders
Not given
The Counter, taking orders, delivering, money; the form does not ask about products, stock or purchases

Shop Manager

Runs the shop: every order, delivery, discounts and what the book is worth.

Opens on
Order Board
Phone bar
Orders · Dashboard · Customers
Starts with
Take & Edit Orders, Take Measurements, Advance Orders, Deliver Orders, View Revenue, View Reports, Payment Entry, Add Contact
Not given
Settings, Garments & Measurements and Tailors & Staff (the owner’s)
Full access

Owner

The whole shop, including settings and the garment sheets. The owner, or a manager given the Admin role.

Opens on
Dashboard
Phone bar
Dashboard · Orders · Customers
Starts with
Everything, including Settings, Garments & Measurements and Tailors & Staff
The counter does not move work along the board. A counter that can mark its own promise “ready” hides the shop’s lateness from itself, so the ladder between booked and ready is the tailor’s. Tick Advance Orders by hand for a counter person in a shop too small to split the two. Booking works the other way: a tailor who only moves work along the board does not need Take & Edit Orders.

The counter and manager seats are also offered the price and discount switch; the tailor seat is not. A login saved before seats existed is read as the seat its switches most look like, so it keeps opening where it did. What each switch does is in What each person may do; the shared switches are listed in Users, Roles & Permissions.

Reference · the rest of this page is for looking things up: every menu, screen, switch and report.

Where it is in the app

A tailoring shop opens on its own home screen. The owner lands on the Dashboard; every other seat lands on the Order Board. Each menu shows only what this login is granted and this business has switched on; a menu left empty does not appear.

On a computer: the menu bar

Across the top: the Dashboard and the screen this seat opens on (taken out of its own menu so it sits first), then one menu per area. New Order sits in a New submenu at the top of the first menu. Settings is on Tools (owner only).

MenuHolds
OrdersOrder Board · Ready to Collect · Customer Walk-In · Customer Reminders
FittingTrials Due · Measurements · Take Measurements
ShopCounter · Cloth & Stock Purchase (a login with only one of the two sees it on its own, not as a menu). The tailor seat has no Counter.
ComplaintsThe complaint register, when switched on
SetupPeople (Customers · New Customer · Tailors & Staff · Suppliers) · Garments & Measurements · Stitching, Cloth & Readymade · Barcode · the shared masters
VoucherPayment In and Out, expenses, income and purchase bills · stock vouchers · payroll
ReportsThe tailoring registers, then Business Reports and Day Operations

On a phone or tablet: the side menu and the bottom bar

The side menu lists the same menus in the same order as the menu bar, so a shop that takes orders on a PC and walks the floor with a tablet learns one set of menus. The bottom bar depends on the seat. A shop that runs no trials or no measurements loses that tab, and the bar gets shorter.

SeatOpens onBottom bar
Counter / Order TakerOrder BoardOrders · Customers · Counter
Master Tailor / CutterOrder BoardOrders · Trials · Measurements
Shop ManagerOrder BoardOrders · Dashboard · Customers
OwnerDashboardDashboard · Orders · Customers

Screens

Dashboard

Today’s Work comes first: one-tap buttons for Customer Walk-In, Ready to Collect and Remind Customers (the last two with a count), Counter Sale and New Customer. Below it, the day in tiles (Due Today, Overdue, Trials Due, To Remind, New Today, Urgent), the floor (Received, Cutting & Stitching, Trial Done, Ready), then Due & Overdue, Ready to Collect, Trials Today and a Delivery Calendar. Balance to Collect and Open Order Value show only to a login with View Revenue.

Order Board

Overdue first, not newest first. A tailor’s question is never “what came in last” — it is “what did I promise for today and have I cut it”. Chips narrow to what is in the shop, what is ready, whose trial is due and what has gone out. Urgent orders are flagged so they read at a glance.

Order detail

The dates, the money, and the ladder. The whole ladder is drawn — not just the next button — so you can see where a garment is against where it has to get to. Cancelling keeps the order on the books rather than deleting it, so the shop can still see what was taken and dropped.

Ready to Collect and Customer Walk-In

Ready to Collect is the board narrowed to finished garments waiting for their customer. Customer Walk-In finds the order for the person at the counter — to collect, pay a balance, or ask whether it is ready — and opens it.

Customer Reminders

Today’s WhatsApp call list: trials coming up, garments ready, and garments ready but not collected. Every seat has it.

Trials Due

The call sheet: who is coming in to try something on, soonest first. A trial that slips is the earliest warning that a delivery will.

Measurements

Each customer’s standing profile, one set per garment type, with a version each time they are re-measured — an old set is kept, never overwritten, because “he has put on weight since March” is the whole value of keeping measurements at all.

Counter

On the Shop menu: the ordinary counter sale — stitching charges, an alteration, cloth and readymade off the rail, all over one till. Cloth & Stock Purchase beside it books the cloth, trims and readymade bought in.

Garments & Measurements

A garment type and the fields it is measured on are ONE setup, so they are defined together. Shirt, Trouser, Blouse and Kurta come seeded with their usual sheets; add your own or edit the fields on these.

Profile versus snapshot

flowchart LR
    P["Standing profile
what we measure him at TODAY"] -->|frozen when the order is CUT| S["Order snapshot
what this garment was stitched to"] P -->|re-measured later| P2["Profile, next version
the old one is kept"]
A reprint of a two-year-old order still shows the numbers it was cut to, and the profile is free to move on.

Giving work out

Work given to a karigar at a piece rate is recorded against the order as a wage — who, how many pieces, at what rate, and whether it has been paid. That is what the Karigar Workload report reads, and it is why there is no separate “assign to tailor” field: the record with the money attached is the honest one.

Settings

A new shop starts lean: the halves below are switched on as you need them.

Setting (Tools > Settings > Orders)Effect
MeasurementsThe measurement book, the garment sheets, and the freeze at cut.
Delivery PromiseA promised date on the order, the overdue-first board, and the delivery-performance report.
Trial / FittingA trial date apart from the delivery date, and the trials-due call sheet.
Switching a feature off. If live rows sit behind a feature — customers with measurements on file, trials already booked — the settings page warns before saving the switch-off. Nothing is deleted; the screens those rows are worked from simply go away.

What each person may do

Five switches on the Orders & Measurements card, on top of the ordinary counter ones. The seat picked in Does ticks a starting set (see Who signs in); after that, what a person may do is exactly what is ticked. View Revenue is the read switch, so it survives a view-only login; the other four are writes.

SwitchLets the person
Take & Edit OrdersBook a new order and change its garments, dates and price. Without it a login works an order once it is on the board, but cannot open one or change what was agreed.
Take MeasurementsRecord and re-measure a customer’s profile, and edit the garment measurement sheets. Off leaves the book readable. Shown when Measurements is on.
Advance OrdersMove an order along the board — measured, cut, stitching, trial done, ready — and cancel an open order.
Deliver OrdersHand the garment over, which stamps the delivery date. Its own switch and the sharpest here: delivery is the number the shop is judged on, so somebody who can quietly mark their own late work delivered can hide it.
View RevenueRead only. What the shop’s orders are worth — estimates and what is still owed. The hand that takes a measurement need not see the till’s own reading of the order.

Reports

Tailoring Reports: Order Register · Delivery Performance (promised against actual, with orders still in the shop judged against today) · Work In Progress by stage · Trials Due · Garment Mix · Karigar Workload · Measurement Book.
Business Reports: Day Book, Expenses, Income, Profit & Loss, GST. See Reports.

Prints: the Stitching Order slip (order number, garments, measurements, trial and promised dates, advance paid and balance), on A4 or roll paper. The bill is your ordinary invoice design.