Tailoring / Boutique
For a tailoring shop, a boutique or a designer studio. A customer is measured, an order is taken for a date, the garment is cut and stitched, tried on, and handed over. Readymade and cloth sell over the same counter.
Set up before your first order
Do these once, in this order. The owner does all of them.
- Pick what the shop runs Tools > Settings > Orders: Measurements, Delivery Promise and Trial / Fitting. An alteration-only shop can leave Measurements off. Each switch can be turned on later without losing anything.
- Set up your garments under Garments & Measurements on the Setup menu. Shirt, Trouser, Blouse and Kurta come with their usual measurement sheets; edit their fields or add your own garments.
- Build your price list under Stitching, Cloth & Readymade on the Setup menu: stitching and alteration charges, cloth by the metre, readymade pieces.
- Add your tailors under Setup > People > Tailors & Staff, filed under their role (Master Tailor, Cutter, Embroiderer, Finisher, Counter / Order Taker, Shop Manager), so piece-rate work can be paid to them.
- Give each person a login and pick their seat (see Who signs in).
- Run one test order end to end: a new customer, their measurements, an order with a trial and delivery date, each step on the board, then the bill. Cancel the test order afterwards; it stays on the books as cancelled.
How the work flows
An order climbs one step at a time, forward only. Each step says who usually does it and what prints.
Take the order
New Order: the customer, what is being stitched, the trial date and the promised date, and any advance. Mark it urgent if it is. Hand the customer their order slip.
Measure
Take the measurements now, or use the profile already on file. A re-measure keeps the old set, so “he has put on weight since March” can still be checked.
Cut and stitch
Open the order and press Mark Cut, then Mark Stitching. At the cut, the measurements are frozen onto this order, so a later re-measure never changes what this garment was made to.
Trial
Trials Due is the call sheet: who is coming in to try something on, soonest first. After the fitting, Mark Trial Done with the alterations noted.
Ready and bill
Mark Ready puts the garment on the collection list. From Ready onwards, Raise Bill on the order bills it at the counter, so the bill stays tied to the order and the advance is taken off.
Deliver
Mark Delivered hands the garment over and stamps the date. This is the number the shop is judged on, so it is its own switch. A customer who walks in to collect is found with Customer Walk-In.
Pay the karigars and read the week
Piece-rate work given out is recorded against the order as a wage. Karigar Workload and Delivery Performance show who is loaded and how the promises held.
The whole journey on one page:
flowchart TD
A[New Order
customer · what · trial date · promised date] --> B[(Booked)]
B --> C[Measured
taken now, or the profile we already hold]
C --> D[Cut
measurements frozen onto this order]
D --> E[Stitching]
E --> F[Trial Done
alterations known]
F --> G[(Ready
waiting to be collected)]
G --> H[Delivered
the date is stamped here]
B --> X[Cancelled
stays on the books]
Who signs in
Give every person their own login; never share the owner's. Adding a user in a tailoring shop asks what the person does first. That choice decides the screen they open on, their phone’s bottom bar, which menus they see and the switches they start with. Any switch can be changed afterwards; re-picking the seat a login already has does not reset its switches.
- Open the user form Tools > Settings > Users > Add User.
- Pick the seat in Does and link their staff record in Contact. A staff record filed as Master Tailor, Cutter, Embroiderer or Finisher suggests the tailor seat; Counter / Order Taker, Salesman or Cashier the counter; Shop Manager the manager.
- Set the login: user name and password (or their email address on a cloud business).
- Review the switches the seat ticked on the Orders & Measurements card under May do, add or remove any, and save. The person gets the change at their next sign-in.
Counter / Order Taker
Books the order and takes the measurements, collects the advance, sells over the counter and hands the garment over.
- Opens on
- Order Board
- Phone bar
- Orders · Customers · Counter
- Starts with
- Take & Edit Orders, Take Measurements, Deliver Orders, Payment Entry, Add Contact
- Not given
- Advance Orders (moving work along the board is the floor’s), View Revenue, Reports
Master Tailor / Cutter
Works the order board: cutting, stitching and trials. Takes no money.
- Opens on
- Order Board
- Phone bar
- Orders · Trials · Measurements
- Starts with
- Take Measurements, Advance Orders
- Not given
- The Counter, taking orders, delivering, money; the form does not ask about products, stock or purchases
Shop Manager
Runs the shop: every order, delivery, discounts and what the book is worth.
- Opens on
- Order Board
- Phone bar
- Orders · Dashboard · Customers
- Starts with
- Take & Edit Orders, Take Measurements, Advance Orders, Deliver Orders, View Revenue, View Reports, Payment Entry, Add Contact
- Not given
- Settings, Garments & Measurements and Tailors & Staff (the owner’s)
Owner
The whole shop, including settings and the garment sheets. The owner, or a manager given the Admin role.
- Opens on
- Dashboard
- Phone bar
- Dashboard · Orders · Customers
- Starts with
- Everything, including Settings, Garments & Measurements and Tailors & Staff
The counter and manager seats are also offered the price and discount switch; the tailor seat is not. A login saved before seats existed is read as the seat its switches most look like, so it keeps opening where it did. What each switch does is in What each person may do; the shared switches are listed in Users, Roles & Permissions.
Where it is in the app
A tailoring shop opens on its own home screen. The owner lands on the Dashboard; every other seat lands on the Order Board. Each menu shows only what this login is granted and this business has switched on; a menu left empty does not appear.
On a computer: the menu bar
Across the top: the Dashboard and the screen this seat opens on (taken out of its own menu so it sits first), then one menu per area. New Order sits in a New submenu at the top of the first menu. Settings is on Tools (owner only).
| Menu | Holds |
|---|---|
| Orders | Order Board · Ready to Collect · Customer Walk-In · Customer Reminders |
| Fitting | Trials Due · Measurements · Take Measurements |
| Shop | Counter · Cloth & Stock Purchase (a login with only one of the two sees it on its own, not as a menu). The tailor seat has no Counter. |
| Complaints | The complaint register, when switched on |
| Setup | People (Customers · New Customer · Tailors & Staff · Suppliers) · Garments & Measurements · Stitching, Cloth & Readymade · Barcode · the shared masters |
| Voucher | Payment In and Out, expenses, income and purchase bills · stock vouchers · payroll |
| Reports | The tailoring registers, then Business Reports and Day Operations |
On a phone or tablet: the side menu and the bottom bar
The side menu lists the same menus in the same order as the menu bar, so a shop that takes orders on a PC and walks the floor with a tablet learns one set of menus. The bottom bar depends on the seat. A shop that runs no trials or no measurements loses that tab, and the bar gets shorter.
| Seat | Opens on | Bottom bar |
|---|---|---|
| Counter / Order Taker | Order Board | Orders · Customers · Counter |
| Master Tailor / Cutter | Order Board | Orders · Trials · Measurements |
| Shop Manager | Order Board | Orders · Dashboard · Customers |
| Owner | Dashboard | Dashboard · Orders · Customers |
Screens
Dashboard
Today’s Work comes first: one-tap buttons for Customer Walk-In, Ready to Collect and Remind Customers (the last two with a count), Counter Sale and New Customer. Below it, the day in tiles (Due Today, Overdue, Trials Due, To Remind, New Today, Urgent), the floor (Received, Cutting & Stitching, Trial Done, Ready), then Due & Overdue, Ready to Collect, Trials Today and a Delivery Calendar. Balance to Collect and Open Order Value show only to a login with View Revenue.
Order Board
Overdue first, not newest first. A tailor’s question is never “what came in last” — it is “what did I promise for today and have I cut it”. Chips narrow to what is in the shop, what is ready, whose trial is due and what has gone out. Urgent orders are flagged so they read at a glance.
Order detail
The dates, the money, and the ladder. The whole ladder is drawn — not just the next button — so you can see where a garment is against where it has to get to. Cancelling keeps the order on the books rather than deleting it, so the shop can still see what was taken and dropped.
Ready to Collect and Customer Walk-In
Ready to Collect is the board narrowed to finished garments waiting for their customer. Customer Walk-In finds the order for the person at the counter — to collect, pay a balance, or ask whether it is ready — and opens it.
Customer Reminders
Today’s WhatsApp call list: trials coming up, garments ready, and garments ready but not collected. Every seat has it.
Trials Due
The call sheet: who is coming in to try something on, soonest first. A trial that slips is the earliest warning that a delivery will.
Measurements
Each customer’s standing profile, one set per garment type, with a version each time they are re-measured — an old set is kept, never overwritten, because “he has put on weight since March” is the whole value of keeping measurements at all.
Counter
On the Shop menu: the ordinary counter sale — stitching charges, an alteration, cloth and readymade off the rail, all over one till. Cloth & Stock Purchase beside it books the cloth, trims and readymade bought in.
Garments & Measurements
A garment type and the fields it is measured on are ONE setup, so they are defined together. Shirt, Trouser, Blouse and Kurta come seeded with their usual sheets; add your own or edit the fields on these.
Profile versus snapshot
flowchart LR
P["Standing profile
what we measure him at TODAY"] -->|frozen when the order is CUT| S["Order snapshot
what this garment was stitched to"]
P -->|re-measured later| P2["Profile, next version
the old one is kept"]
Giving work out
Work given to a karigar at a piece rate is recorded against the order as a wage — who, how many pieces, at what rate, and whether it has been paid. That is what the Karigar Workload report reads, and it is why there is no separate “assign to tailor” field: the record with the money attached is the honest one.
Settings
A new shop starts lean: the halves below are switched on as you need them.
| Setting (Tools > Settings > Orders) | Effect |
|---|---|
| Measurements | The measurement book, the garment sheets, and the freeze at cut. |
| Delivery Promise | A promised date on the order, the overdue-first board, and the delivery-performance report. |
| Trial / Fitting | A trial date apart from the delivery date, and the trials-due call sheet. |
What each person may do
Five switches on the Orders & Measurements card, on top of the ordinary counter ones. The seat picked in Does ticks a starting set (see Who signs in); after that, what a person may do is exactly what is ticked. View Revenue is the read switch, so it survives a view-only login; the other four are writes.
| Switch | Lets the person |
|---|---|
| Take & Edit Orders | Book a new order and change its garments, dates and price. Without it a login works an order once it is on the board, but cannot open one or change what was agreed. |
| Take Measurements | Record and re-measure a customer’s profile, and edit the garment measurement sheets. Off leaves the book readable. Shown when Measurements is on. |
| Advance Orders | Move an order along the board — measured, cut, stitching, trial done, ready — and cancel an open order. |
| Deliver Orders | Hand the garment over, which stamps the delivery date. Its own switch and the sharpest here: delivery is the number the shop is judged on, so somebody who can quietly mark their own late work delivered can hide it. |
| View Revenue | Read only. What the shop’s orders are worth — estimates and what is still owed. The hand that takes a measurement need not see the till’s own reading of the order. |
Reports
Tailoring Reports: Order Register · Delivery Performance (promised against actual, with orders still in the shop judged against today) · Work In Progress by stage · Trials Due · Garment Mix · Karigar Workload · Measurement Book.
Business Reports: Day Book, Expenses, Income, Profit & Loss, GST. See Reports.
Prints: the Stitching Order slip (order number, garments, measurements, trial and promised dates, advance paid and balance), on A4 or roll paper. The bill is your ordinary invoice design.