Maintenance
A room taken off sale against a real fault ticket. Out of order is deliberately not a housekeeping status — it survives a clean, so a room under repair cannot reappear as sellable because somebody marked it tidy.
Switch: Settings > Hotel > Maintenance.
Where it appears
A Maintenance entry on the rail, a Raise a fault action on the room board, and a Maintenance Log report.
Flow
flowchart LR
A[Fault noticed] --> B[Ticket raised]
B --> C{Take the room off sale?}
C -->|yes| D[(Out of order)]
C -->|no| E[(Still sellable)]
D --> F[Fixed] --> G[Back in service]
Screens
- Maintenance - the rooms off sale, what is wrong with each, and the ticket behind it.
- Room board - an off-sale room is drawn as unsellable whatever its housekeeping status says.
Switching off. The rail entry and the ticket link go away. Rooms already off sale stay off sale — the switch does not put anything back on the market.