Repairs

Repair, polishing, resizing and maintenance of a customer's own piece. The piece is taken in with its weight and a token, an estimate and advance are recorded, work is done in house or by a karigar, and the piece is returned with the labour and any added gold billed.

Switch: Settings > Jewellery > Repairs (under Services). Permission: Repairs.

Where it appears

Jewellery shell: Services > Repair Management. POS page: Jewellery > Repair Management.

Flow

flowchart TD
    A[Intake] --> B[Customer · item · purity · received weight
service type from the rate board · expected delivery]
    B --> C[Estimate · advance]
    C --> R[(Job received · token issued)]
    R --> S[Intake slip printed: the customer's claim ticket]
    R --> W[Work: in house or karigar]
    W --> D[Done: delivered weight · added gold grams · labour charge]
    D --> RD[Ready · WhatsApp]
    RD --> B2[Bill: labour + added gold at rate · advance adjusted]
    B2 --> T[(Sale voucher)]
    T --> R2[(Repair: delivered)]

The token is what the customer reclaims the piece against; the slip can be reprinted while the piece is with the shop.

Screens

Repair Management list - jobs by status (received, in progress, ready, delivered), due date, karigar.
Intake form - the fields above; service types are a master seeded with common repairs (chain repair, polishing, resizing) that a shop can extend.
Intake slip - item, purity, weight, estimated charge, advance; reprintable.

Setting it up

flowchart LR
    A[Settings > Jewellery
Repairs on] --> B[Check the service types master
add your own if needed]
    B --> C[First intake: item · purity · received weight]
    C --> D[Estimate and advance]
    D --> E[Print the intake slip
the customer’s claim ticket]
    E --> F[Work done · piece returned · billed]

Switch it on, put the master behind it in place, then do the first one — in that order, or the first one will not have anything to pick.

Switching off with pieces still in the shop warns at save.