Rental (Hire) Reminders

Who to remind today, in one list, ready to send on WhatsApp or SMS. This is the rentals part of the Reminder Centre, which works the same in every business.

Where: Reminders, in any business that hires things out. Rentals is an add-on, so its lists join the Reminders entry of the business it is switched on in: tailoring / boutique, jewellery, salon, hospital and construction.

Lists you will see

• Hires to pick up - Bookings whose pieces are due to be collected by the customer.
• Hires to bring back - Pieces out with the customer that are due back, or late.

Each row shows the exact message that will be sent, so you can check the dates and pieces before you send.

At the top, rows are split into All to send, Due today, Overdue, Upcoming 7 days and Sent, each with its count. You can also filter by list or date, or search by name or phone.

How sending works

• Send one - every row has its own send button. The message is already written for you and shown on the row, so you see what the customer will read.
• Send many - tick the rows you want (or Select all) and choose WhatsApp, SMS or WhatsApp & SMS. Before anything goes, the app tells you how many messages will be sent and how many people have no phone number saved.
• SMS greyed out - if this phone or computer has no way to send SMS, the SMS choice is switched off, and WhatsApp & SMS warns that those reminders will go on WhatsApp only.
• Only real sends count - a row leaves the list only when the message actually went. If it failed, it stays so you can try again. What went today shows under Sent.
• Open the record - tap a row to open the order, member, loan or bill behind it.

For the full picture, see the main help page: Reminders & the Reminder Centre.