Beauty Parlour

For a ladies' beauty parlour or a bridal make-up studio. Most of the day is walk-ins for threading, waxing and a facial, rung up in minutes. The money is in the longer work: bridal make-up, hair spa, packages of facials. Those are booked ahead, often with an advance. This page shows how a parlour runs on the Beauty & Wellness side of SKS Market. Every screen and switch is covered in full in Salon / Spa.

Best forLadies' beauty parlours, bridal make-up studios, threading and waxing counters, parlours that also teach

Pick at setupSalon / Beauty Parlour (Beauty & Wellness)

LoginsA seat picker: Front Desk, Stylist / Therapist, Salon Manager, Owner

AppsSKS Market or SKS Beauty & Wellness at the front desk, and on a beautician's phone if she keeps her own book

Switch on as you growAppointment Book, Book by Stylist, Reminders & No-shows, Stylist per Bill Line, Academy, Online Booking

Set up before your first client

The owner does these, in this order. A new parlour starts lean. On day one you have only the counter, your services and your staff, and you switch on the rest when you need it.

Pick what you run Settings > Salon. A parlour that books brides and long services switches on Appointment Book. Switch on Book by Stylist if clients ask for a particular beautician, and Reminders & No-shows if you message clients before they come. Switch on Stylist per Bill Line if one bill can have threading by one girl and a facial by another. Leave Academy off unless you teach.
Set the day on the same page. Under The Day set your opening and closing hours, the Slot Length and the Default Service Length. Under Late & Missed set the No-show Grace. Under Reminders set the Reminder Lead Time in hours. A new business starts with 9 to 21, 15-minute slots, 30 minutes per service, 15 minutes' grace and 3 hours' lead time.
Enter your rate card Setup > Treatments & Products. Enter each service with its price and its usual minutes: eyebrow threading, full-arm waxing, fruit facial, hair spa, bridal make-up. Enter the creams, shampoos and kits you sell over the counter too. The groups Hair Care, Skin Care, Nail Care, Spa & Massage, Bridal and Retail Products are already there, with a Session unit.
Add your team Setup > People > Therapists. File each person under her role: Beautician, Stylist, Therapist, Receptionist, Helper / Housekeeping or Salon Manager. Only then can a booking and a bill line name who did the work.
Check the cancellation reasons Setup > Cancellation Reasons. A new parlour already has Client cancelled, Client rescheduled, Stylist unavailable, No show and Shop closed. Add a reason of your own if you need one.
Create a login for each person (see Who signs in).
Run one test day. Bill a walk-in threading at the counter. Book a test bridal trial, take a small deposit on it, finish it and bill it. Check that the deposit came off the bill, then cancel or remove the test entries.

How the work flows

Each step says who usually does it and what prints. The booking steps need the Appointment Book on. A parlour that runs walk-ins only goes straight to the counter.

Walk-in for a quick service

A client asks for threading or waxing. With no appointment book, ring it up straight on the Counter. With the book on, Bookings > Walk-in puts her on the Day Book already In chair, so the board shows who is busy. A walk-in never takes up a future slot.

Front DeskCounter bill

Book the longer work

New Appointment. Search for the client, or add her with New Client, which then offers to book her. Add each treatment, pick the time and, with Book by Stylist on, the beautician. Set How it came in to Walk-in, Phone or Online. Use Notes for allergies or the look the bride wants. If the beautician is already busy then, the form offers the next free slot.

Front DeskStylist / TherapistAppointment slip

Take the bridal advance

Open the booking and tap Take Deposit. Enter the amount and how it was paid (cash or a bank account). The advance stays on the booking, and the button then shows Deposit paid with the amount. You can take more later. When the visit is billed, the advance comes off the bill and the counter collects only the balance.

Front DeskSalon Manager

Remind, and chase no-shows

With Reminders & No-shows on, Bookings > Reminders has two tabs. Due lists bookings starting soon that nobody has messaged. No-shows lists clients from the last week who never came. Send one message at a time, or Send All, over WhatsApp. A client stays on the list until her message actually goes.

Front Desk

Work the chair

The Day Book shows the day by time, with a column for each beautician. Each booking moves from Booked to Confirmed, Waiting, In chair and Done. If a treatment was not done, Skip it, and it will not reach the bill.

Stylist / TherapistFront Desk

Bill the visit

Once the visit is Done, tap Bill at Counter. The treatments actually done go to the counter, and you add any cream or kit she buys. With Stylist per Bill Line on, each line keeps who did it. A line taken off a prepaid package is not charged.

Front DeskCounter bill

No-shows and cancellations

Once the grace minutes have passed, No-show appears on a booking. The app never marks a client absent by itself. Cancel asks for a reason. Both go into the parlour's own figures, which is why only a login with Mark No-show & Cancel can record them.

Front DeskSalon Manager

Close the day

Close the cash in Day Operations. Read Stylist Productivity to see who did what, and pay any incentive. Read No-Shows & Cancellations to see what the day lost.

OwnerSalon Manager

The whole day on one page:

flowchart TD
    W[Walk-in
threading · waxing · facial] --> Q{Appointment Book on?}
    Q -->|no| C[Counter bill]
    Q -->|yes| IC[(On the Day Book
already in chair)]
    B[New Appointment
client · treatments · time · beautician] --> BK[(Booked)]
    BK --> D[Take Deposit
bridal or long service]
    BK --> R[Reminders: Due
WhatsApp before the slot]
    BK --> S{Did she come?}
    S -->|yes| IC
    S -->|no, after the grace| NS[No-show]
    NS --> F[Reminders: No-shows
follow-up message]
    IC --> DN[Done
skipped treatments drop off]
    DN --> BC[Bill at Counter]
    BC --> P[Products added
creams · kits]
    P --> C
    D -. advance comes off .-> C
    C --> L[(Each line credited
to the beautician who did it)]

A booking is a plan, not a bill. What is charged is what was actually done, less any advance already taken, and each line is credited to the person who did it.

Who signs in

Give every person her own login. When you add a user, the form first asks what the person does. That choice decides the screen she opens on, her phone's bottom bar and the switches she starts with. You can change any switch afterwards.

Open the user form Settings > Users > Add.
Pick the seat in Does and link her staff record in Contact. The role on her staff record suggests the seat. A Beautician, Stylist or Therapist gets Stylist / Therapist, a Receptionist gets Front Desk and a Salon Manager gets Salon Manager.
Set the login: user name and password (email on a cloud business).
Review the switches under May do, add or remove any, and save.

Front Desk

Takes bookings and walk-ins, takes advances, bills the visit and sells packages.

Opens on: Day Book
Phone bar: Day Book · Counter · Clients
Starts with: Book Appointments, See the Whole Day, Mark No-show & Cancel, Payment Entry, Add Contact, View Reports, and Enrol & Renew on the Gym group (for cards and packages)
Not given: Reassign Stylist, which moves somebody's incentive

Stylist / Therapist

The beautician in the chair. She sees her bookings and moves a client from arrived to done. The desk takes the money.

Opens on: Day Book (Appointments when Book by Stylist hides the whole day from her)
Phone bar: Day Book · Appointments · Clients
Starts with: Book Appointments only. The counter and money switches are not offered on this seat.
Not given: See the Whole Day, Mark No-show & Cancel, Reassign Stylist

Salon Manager

Runs the floor: every chair's day, who did which service, no-shows and the day's takings. Not full access.

Opens on: Day Book
Phone bar: Day Book · Dashboard · Clients
Starts with: Book Appointments, See the Whole Day, Mark No-show & Cancel, Reassign Stylist, Payment Entry, Add Contact, View Reports, and Enrol & Renew plus Amend Memberships on the Gym group
Not given: Settings and the price list

Full access

Owner

The parlour's owner, or an Admin login.

Opens on: Dashboard
Phone bar: Dashboard · Day Book · Clients
Starts with: Everything, including settings, the rate card, the team list and the cancellation reasons

The Front Desk and the Salon Manager may also give a discount on the bill in front of them. A beautician's login is kept away from the till on purpose. If a login can mark its own late arrivals as no-shows, or move a commission to itself, it can quietly rewrite its own numbers. That is why those are separate switches.

See the Whole Day appears only with Book by Stylist on. If the parlour books the shop rather than a named girl, every staff login sees the whole Day Book. With Book by Stylist on, a beautician sees only her own bookings until you tick See the Whole Day.

What each switch does is set out in Salon / Spa / Beauty Parlour: What each person may do, and how seats work in every trade is in Users, Roles & Permissions.

Reference · the rest of this page covers the parts a parlour looks up most. Every menu, screen and report is in Salon / Spa.

Services and the rate card

A service is an item like any other, so it is priced, taxed and discounted the same way, and a product sells on the same bill. Give each service its usual minutes. That is what lets the Day Book hold a chair for 20 minutes for a threading and three hours for a bridal. A service with no time of its own takes the Default Service Length.

Group	Typical parlour entries
Skin Care	Threading, waxing, bleach, clean-up, facials, de-tan
Hair Care	Hair cut, blow-dry, colour, hair spa, straightening
Nail Care	Manicure, pedicure, nail art
Spa & Massage	Head massage, body polishing
Bridal	Bridal make-up, trial, engagement and party make-up, saree draping
Retail Products	Creams, shampoos, kits sold over the counter

Prices are copied onto a booking when it is taken. If you raise the price of a facial next month, a bride already booked keeps her quoted price.

Packages and prepaid cards

A package such as 6 facials or bridal package: trial + wedding day + reception, or a monthly card, is the same record a fitness club sells, labelled here as a Card or a Package. Cards and packages are on by default for a beauty parlour. Sales > Cards is the register of everything sold. From a row you can Renew, Freeze or Resume, print the Receipt, send a WhatsApp Reminder or Cancel. How a card is set up and sold is described in Gym.

Using a session. On the booking, pick the client's package under Redeem from package, then turn it on for each treatment it covers (One session off the card, not billed). A covered treatment is not charged at the counter.
A session comes back if the treatment is skipped in the chair or the visit is cancelled.
Not enough sessions left. The booking will not save if the package has too few sessions, so a finished package cannot be used by mistake.
The Day Book counts On a card visits separately, and Package Redemptions reports them.

Online booking

With the Appointment Book on and an online store, switch on Online Booking (Salon) under Settings > Online Sale. Clients open your store link and tap Book an appointment. They pick treatments, a beautician (or Any stylist), a day and a free time, and the booking lands in your Day Book. Clients see and cancel their own bookings under My appointments. Bookings > Share Booking Link sends the link on WhatsApp or anywhere else. See Online Store.

Academy

A parlour that runs a bridal make-up or beautician course switches on Academy under Settings > Salon. Cards and packages must be on. An Academy menu then holds New Student, Enrol Student, Students, Batches, Attendance, Courses, Course Dues and the Academy reports. Students can pay in parts and get a certificate when they finish. Who may enrol follows Enrol & Renew on the Gym group, and Course Dues follow View Revenue. See Academy.

Settings that matter

Setting (Settings > Salon)	For a parlour
Appointment Book	On as soon as you book brides or long services. Off leaves a walk-in-only counter.
Book by Stylist	On if clients ask for a particular beautician. It gives the Day Book a column for each person.
Reminders & No-shows	On if you message clients before a booking and follow up after a no-show.
Stylist per Bill Line	On if more than one person works on one client. Works without the book too.
Academy	Only if you teach courses.
Allow Two in One Chair	Off as usual. Turn it on if a beautician really does start a second client while a pack or colour sets.
No-show Grace	Sets when the No-show button appears. Nothing is marked by itself.
Reminder Lead Time	How many hours before the booking the client appears on the Due list. A reminder is never sent after the slot has gone.

Switching a feature off. If there are still future bookings or open packages behind a feature, the settings page warns you before it saves.

Reports worth reading

All under Reports. Every report exports to PDF and Excel.

Report	What it tells a parlour
Stylist Productivity	Visits, services, minutes and revenue for each beautician, counted from the bill lines, so a visit shared by two people is split fairly. Use it for incentives.
Service Mix	Which services sell, and which are booked but skipped.
No-Shows & Cancellations	How many, why, and the value lost.
Client Retention	Who has not been back. Use it as the call list for winning clients back.
Package Redemptions	Sessions used from cards and packages, at their list value.
Appointment Register	Every booking with its quoted and billed amounts.
Chair Utilisation	How full each beautician's day was.

Business Reports (Day Book, Expenses, Income, Profit & Loss, GST) and Day Operations sit under the same heading. With the Academy on, Enrolments, Course Fees, Batch Attendance and Completions & Certificates sit on the Academy menu. For every other screen, see Salon / Spa.